Your privacy is important to us. This Privacy Policy explains what personal data calo88 collects, why we collect it, how we use and protect it, and what rights you have over your information. Please read this document carefully before using the calo88 platform.
calo88 ("we", "us", "our") operates the online betting and casino platform accessible at https://calo88.pro (the "Platform"). We are committed to protecting the personal data of every individual who uses the calo88 Platform, whether as a registered Account holder, a prospective user, or a visitor browsing our pages.
This Privacy Policy sets out in clear terms the categories of personal data we collect, the purposes for which that data is used, the conditions under which we may share it with third parties, and the rights available to you in relation to your personal data. This Policy applies to all users of the calo88 Platform, including individuals based in Indonesia and other regions where calo88 provides its services.
This Privacy Policy should be read alongside the calo88 Terms & Conditions, which govern your use of the Platform as a whole. By registering a calo88 Account or by continuing to use the Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the data processing activities described herein.
If you have questions about any aspect of this Privacy Policy, please contact our Data Protection team using the details provided in Section 16.
For the purposes of this Privacy Policy, the following terms carry the meanings defined below:
calo88 collects the following categories of Personal Data, depending on your level of engagement with the Platform:
When you create a calo88 Account, we collect: full legal name, date of birth, email address, mobile phone number (Indonesian number recommended), and a username and password of your choosing. This data is required to create and maintain your Account.
To process withdrawals and comply with anti-money-laundering obligations, we may request: a copy of a government-issued photo ID (e.g., Indonesian KTP/National ID Card, passport), a selfie photograph for identity matching, and proof of your registered payment method (e.g., a screenshot of your BCA, BRI, BNI, or Mandiri account confirming your name).
We record all deposit and withdrawal transactions, including: transaction date and time (WIB), transaction amount in Indonesian Rupiah (IDR), payment method used (bank name, e-wallet name), and transaction reference numbers. We do not store full bank account passwords or full card numbers.
We maintain a full record of all Wagers placed on the Platform, including: the sport, market, game, or lottery selected (including togel — Indonesia's traditional numbers lottery — and other casino products); stake amount; odds or game parameters; outcome; and settlement details. This data is essential for account management, dispute resolution, and responsible gaming monitoring.
When you access the Platform, we automatically collect: IP address, browser type and version, operating system, device type (mobile/desktop/tablet), screen resolution, referring URL, session duration, and pages visited. This data helps us optimize the Platform experience for Indonesian mobile users and detect suspicious access patterns.
If you contact our support team via live chat or email at [email protected], we retain a record of those communications, including the content of your messages, the date and time of contact, and any resolutions reached. This data is retained for quality assurance, dispute resolution, and staff training purposes.
Where you have given consent, we may record your promotional preferences, including which bonus offers you have claimed, your preferred game categories, and your opt-in or opt-out status for marketing communications.
calo88 collects Personal Data through the following channels:
calo88 uses the Personal Data we collect for the following purposes:
| Purpose | Data Categories Used |
|---|---|
| Account creation and management | Registration data, Communications data |
| Identity verification (KYC) and age confirmation (21+) | KYC data, Registration data |
| Processing deposits and withdrawals in IDR | Financial transaction data, KYC data |
| Settling Wagers and resolving betting disputes | Betting & gaming activity data |
| Fraud detection and prevention | Technical & device data, Financial transaction data |
| Responsible gaming monitoring and intervention | Betting & gaming activity data, Registration data |
| Customer support and complaint handling | Communications data, Account data |
| Platform performance optimization | Technical & device data |
| Promotional communications (with consent) | Preference & marketing data, Registration data |
| Legal and regulatory compliance | All categories as required by applicable law |
calo88 does not use your Personal Data to make fully automated decisions that produce significant legal effects on you without human review, except for automated fraud-detection flags which are always reviewed by our compliance team before any account action is taken.
calo88 processes your Personal Data on one or more of the following legal bases, depending on the specific processing activity:
7.1 calo88 does not sell, rent, or trade your Personal Data to third parties for their own marketing purposes under any circumstances.
7.2 We may share your Personal Data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data processing agreements:
7.3 All third parties with whom calo88 shares Personal Data are required by contract to process that data solely for the agreed purpose, to maintain appropriate security standards, and to delete it when it is no longer needed for that purpose.
8.1 calo88 is an internationally operated platform. Your Personal Data may be transferred to and stored on servers located outside Indonesia. Where such transfers occur, calo88 ensures that appropriate safeguards are in place to protect your data to a standard equivalent to that required under applicable data protection principles.
8.2 Safeguards used by calo88 for international transfers include: standard contractual clauses incorporated into data processing agreements with third-party recipients; transfers only to jurisdictions that maintain recognized data protection frameworks; and technical security controls including end-to-end encryption in transit and at rest.
8.3 If you wish to obtain details of any specific international transfer arrangement, please contact us at the address provided in Section 16.
9.1 calo88 retains your Personal Data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable legal, regulatory, or contractual obligations. The following indicative retention periods apply:
| Data Category | Retention Period | Reason |
|---|---|---|
| Account registration data | Duration of Account + 5 years post-closure | Legal and regulatory obligations |
| KYC identity documents | Duration of Account + 5 years post-closure | Anti-money-laundering requirements |
| Financial transaction records | Duration of Account + 7 years post-closure | Financial record-keeping obligations |
| Betting and gaming activity logs | Duration of Account + 3 years post-closure | Dispute resolution, responsible gaming |
| Support communications | 3 years from date of communication | Quality assurance, dispute evidence |
| Technical and device logs | 12 months on a rolling basis | Security monitoring, fraud detection |
| Marketing preference data | Until consent withdrawn or Account closed | Consent-based processing |
9.2 When Personal Data is no longer required, calo88 securely deletes or anonymizes it in accordance with industry-standard data disposal procedures. Anonymized data (which can no longer identify any individual) may be retained indefinitely for statistical and analytical purposes.
10.1 The calo88 Platform uses cookies and similar tracking technologies to deliver and improve the service. Cookies are small text files stored on your device that allow the Platform to recognize you across sessions and provide a personalized, secure experience.
10.2 calo88 uses the following categories of cookies:
10.3 You may manage your cookie preferences through your browser settings. Note that disabling strictly necessary cookies will affect your ability to log in and use the Platform. Instructions for managing cookies in the most common browsers are available from each browser provider's support documentation.
10.4 calo88 does not serve third-party advertising cookies and does not participate in cross-site behavioral advertising networks.
11.1 Subject to applicable law, you have the following rights in relation to the Personal Data calo88 holds about you:
11.2 To exercise any of the rights listed above, please submit a written request to our Data Protection team at [email protected] with the subject line "Data Rights Request". We will acknowledge your request within 5 business days and aim to fulfill it within 30 calendar days. Complex or high-volume requests may take up to 60 calendar days, in which case you will be notified of the extended timeline.
11.3 calo88 will not charge a fee for standard data rights requests. Requests that are manifestly unfounded, repetitive, or excessive may be subject to a reasonable administrative charge or refused, with written justification provided.
12.1 The calo88 Platform is strictly intended for adults aged 21 and over. calo88 does not knowingly collect, process, or retain Personal Data from individuals under the age of 21. The 21+ age threshold applies to all Users regardless of their country of residence, and is consistent with responsible gaming standards applicable to the Indonesian market.
12.2 Age verification is conducted as part of the Account registration process and reinforced during KYC verification for all withdrawal-eligible Accounts. Any Account found to belong to a person under 21 years of age will be immediately suspended and all associated funds returned to the originating payment method, subject to verification.
12.3 If you have reason to believe that a person under the age of 21 has registered a calo88 Account or is using the Platform, please contact us immediately at [email protected]. calo88 treats such reports as high-priority and will investigate and act on them promptly.
13.1 calo88 employs a comprehensive set of technical and organizational security measures designed to protect your Personal Data against unauthorized access, accidental loss, destruction, alteration, or disclosure. These measures include:
13.2 Despite the robust measures calo88 maintains, no online platform can guarantee absolute security. In the event of a data breach that poses a significant risk to your rights and freedoms, calo88 will notify affected Users promptly and take all reasonable steps to contain and remediate the breach.
13.3 You are responsible for maintaining the security of your own Account credentials. calo88 strongly recommends enabling 2FA on your Account and using a strong, unique password. See Section 4.2 of the Terms & Conditions for further guidance on Account security obligations.
14.1 The calo88 Platform may contain links to third-party websites, including the websites of game studios, payment providers, and sports data feeds. calo88 is not responsible for the privacy practices or content of any third-party website. The presence of a link to a third-party site does not constitute an endorsement by calo88 of that site's privacy practices.
14.2 We recommend that you review the privacy policy of any third-party site you visit before providing personal information. calo88 accepts no liability for any data processing carried out by third-party operators whose services are accessed via external links from the Platform.
15.1 calo88 reserves the right to update or amend this Privacy Policy at any time. Where changes are material — for example, where we introduce a new category of data processing or a new category of third-party recipients — we will provide advance notice to registered Account holders via the email address on file or via a prominent notice displayed on the Platform prior to the changes taking effect.
15.2 Minor updates (such as clarifications of existing practices, corrections of typographical errors, or improvements to readability) may be made without advance notice. The effective date at the top of this document will be updated accordingly.
15.3 Your continued use of the calo88 Platform following the publication of an updated Privacy Policy constitutes your acceptance of the revised terms. If you do not accept the revised Privacy Policy, you should cease using the Platform and request Account closure in accordance with Clause 13.3 of the Terms & Conditions.
15.4 The most current version of this Privacy Policy is always accessible at https://calo88.pro/privacy-policy.
16.1 If you have any questions about this Privacy Policy, wish to exercise your data rights, or wish to raise a concern about the way calo88 processes your Personal Data, please contact our Data Protection team using the following details:
16.2 calo88 is committed to resolving all privacy-related complaints promptly and fairly. If you submit a complaint and are not satisfied with our response, you have the right to escalate your concern to the relevant supervisory authority in your jurisdiction.
16.3 Our support team is available 24 hours a day, 7 days a week, including all Indonesian public holidays such as Idul Fitri, Nyepi, and Indonesian Independence Day (17 August).
Six core commitments that define the calo88 approach to privacy and personal data protection.
Every page of the calo88 Platform is protected by bank-grade 256-bit SSL/TLS encryption. All data transmitted between your device and our servers is fully encrypted in transit, protecting your credentials, payment details, and betting activity from interception.
calo88 does not sell, rent, or trade your personal data to any third party for marketing purposes. Your information is used exclusively to operate your Account, process transactions, verify your identity, and improve the calo88 service.
Identity documents submitted for KYC verification are stored in encrypted form, accessible only to authorized compliance personnel. KYC data is never shared with game studios, affiliates, or marketing partners under any circumstances.
calo88 Users have the right to access, correct, delete, and port their personal data at any time. Submit a data rights request by emailing [email protected] and our team will respond within 5 business days — no bureaucratic runaround.
calo88 retains your data only for as long as legally required or operationally necessary. Transaction records are kept for 7 years post-account closure for regulatory purposes, while technical logs are purged on a rolling 12-month cycle.
calo88 enforces a strict 21+ age policy across all Account registrations and KYC verifications. We do not knowingly collect or process data from individuals under the age of 21. Suspected underage accounts are actioned immediately upon detection.
Now that you understand how calo88 protects your personal data, explore our full range of games and sports betting markets — secure in the knowledge that your information is in safe hands. 21+ only.